What is a Personal/Lifestyle Concierge? "A generalist with special emphasis on details."
52 Ways to use a Concierge
By Katharine C. Giovanni, CCS
One of the questions I get asked by the media is what does a concierge do? The quick answer is that a concierge will do anything as long as it’s legal, moral and ethical.
Everyone single one of us tries to squeeze 36 hours into a 24 hour day, and when you do that you inevitably don’t do it very well. You get stressed …
Which leads to tired …
Which leads to not eating healthy because you’re craving “comfort” food …
Which leads to sickness.
A concierge is here to do the things that you have to, leaving you the time to do the things that you want to like spending more time with family and friends, putting more time in at the office, or relaxing with a good book!
That being said, below is a list of 52 ways you can use a concierge. Since the real list of what a concierge can do for you is endless, the list below is merely here to get you started.
Obtaining tickets to concerts, special events and sporting events
Transportation Services – train, plane or automobiles … concierge can get it!
Travel and Vacation Planning
Business Referral Service – need a landscaper or a plumber?
Restaurant Recommendations and/or Reservations
Internet Research – need research done and you don’t have the time to do it?
Personalized shopping and delivery
Running to the post office
Dry cleaning pick-up and/or delivery
Running to the hardware store
Modified house sitting – need someone to wait for the service technician while you’re at work?
Picking up or returning a gift
Home Inventory – video the contents of your home and keep it in your safe deposit box
Notary Services – many concierge area a traveling notary and can actually come to you.
House Cleaning Services
Delivering lunch to nurses and doctors at the hospital
Delivering a Meal – breakfast, lunch or dinner
Prescription Pick-up and delivery
Repair and Service Calls
Returning a library book or a video
Sick Care – sick in bed? Call a concierge and they’ll do your errands, arrange for dinner to be delivered and can be on hand to help your family out
New Mommy Services
Meeting and Event Planning; private parties
Personal Chef Services
Single Parent Helper
Employee Relocation Services
Gift baskets and Flower Delivery
Special Day Reminder Service
Charter a Private Jet, Yachts or Helicopter
Hire a concierge to assist you at your event, wedding or conference – also called “event concierge” and “wedding concierge”
Need Security? They’ll hire a security company to assist you.
Day Spa Services
Fashion and/or Stylist Consultant
Arrange for your Tee Time at the golf club
Book your appointments for you
Hire a Butler
New to the area? A concierge will give you a tour of the town
Get Away Weekends
Moving assistance – let your concierge unpack those boxes and put it all away!! All you’ll need to unpack is your toothbrush.
About the Author:
Katharine Giovanni is a two-time award-winning author, motivational speaker and the world’s leading concierge trainer.
Katharine is considered to be one of the founders of the independent concierge industry and is the most sought out concierge consultant and trainer in the world. She has both been interviewed by and appeared on dozens of newspapers, magazines, radio and television shows from around the country. To hear/read some interviews, here’s a direct link: http://www.triangleconcierge.com/the-press-room/
Katharine is also the author of several business books including her two-time award winning book Going Above and Beyond and The Concierge Manual.
If you wish to re-print this article, that’s fine. Just include the biography at the end of the article. Thank you!